Legal
How KeeperHub collects, uses, and protects your data.
KeeperHub ("we," "our," or "us") operates the KeeperHub platform, including the web application at app.keeperhub.com, the marketing site at keeperhub.com, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Service.
By using KeeperHub, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Email address, display name, and authentication credentials. If you sign in through a third-party OAuth provider, we receive a limited profile (typically email and name).
Workflow definitions including trigger configurations, action steps, conditional logic, and parameters. Necessary to execute your automations.
Timestamps, step-level status, error messages, and summary outputs. These allow you to audit and debug your automations.
Page views, feature usage patterns, browser type, OS, and approximate location (from IP). IP addresses are not stored in long-term analytics.
KeeperHub supports OAuth-based authentication for connecting third-party services to your workflows. When you authorize a third-party connection:
Workflow configurations may reference API keys, RPC endpoints, or other secrets:
KeeperHub exposes a Model Context Protocol (MCP) endpoint for AI assistants and development tools to interact with your workflows:
We use the following third-party services:
Google Analytics -- Page views, session duration, and device information for understanding usage.
Help Scout -- Customer support. Your email and message content are processed when you contact us.
Cloudflare -- CDN, DDoS protection, and DNS. Processes request metadata (IP, headers) for traffic routing.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We retain data for as long as your account is active. Specific periods:
| Data Type | Retention |
|---|---|
| Account data | Until account deletion |
| Workflow configurations | Until workflow or account deletion |
| Execution logs | 90 days, then purged |
| Analytics | 14 months (Google Analytics) |
You have the right to:
Request a copy of the personal data we hold about you.
Update inaccurate or incomplete personal information.
Request deletion of your account and all data within 30 days.
Machine-readable export of workflows and account data.
Limit processing of your data under certain circumstances.
Contact [email protected] to exercise these rights. We respond within 30 days.
Industry-standard security measures protect your data:
No method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
EEA residents have additional rights under the GDPR:
California residents have rights under the CCPA:
We may update this policy from time to time. Material changes are posted here with an updated date. For significant changes, we may send an email notification. Continued use after changes constitutes acceptance.
Questions about this policy or our data practices:
KeeperHub
Workflow automation platform